Wilson Robb. Age of Invisible Machines: A Guide to Orchestrating AI Agents and Making Organizations More Self-Driving, Revised and Updated

2nd Edition. — Wiley, 2025. — 336 p.Cut through the noise and unlock the transformational power of conversational AI.In the newly revised second edition of Age of Invisible Machines, renowned tech leader Robb Wilson delivers a startlingly insightful and eye-opening blueprint for using conversational AI to make your company self-driving—with a digital ecosystem of interconnected automations powering all aspects of your business.Conversational AI is transforming every job at every company (starting yesterday) and this book is perfect for anyone affected by these technologies. You'll learn how to develop a hyperautomation strategy by identifying outdated processes and systems holding your company back.This latest edition offers brand new chapters dedicated to fast-growing automation tools, including Large Language Models, generative AI, and much more. You'll discover ways to implement new technologies that are force-multipliers for rapid growth. A must-read for every business leader, Wilson's book debunks common myths about conversational AI while simplifying the inevitable complexity of restructuring your business to unlock the substantial opportunities this new era offers.You'll also find
Incisive discussions of the ethical dilemmas that lie before us as mass adoption of conversational AI takes effect
Fascinating examinations of what a self-driving business looks like and how you can use conversational AI to generate an enduring competitive advantage
Strategies for creating a hyperautomated ecosystem that any company can begin using immediately
QR links to interactive and ongoing discussions of the subjects covered in each chapterA practical and essential exploration of the future of conversational AI and hyperautomation, Age of Invisible Machines belongs in the hands of entrepreneurs, founders, business leaders, tech enthusiasts, designers and anyone else with a stake in the future of business.Introduction
PART I: Imagining an Ecosystem of Orchestrated AI Agents
Organizational Artificial General Intelligence Is Already Upon Us
What Agentic AI Is—and Isn't
Competing in the Age of OAGI
The Ethics of Experiential AI
How Organizational AGI Can Change the World
This Journey Has Been Personal
Learning the Terms
PART II: Planning an Ecosystem for Orchestrated AI Agents
The Dream vs. Reality
Ecosystem Evolution Explained
Teams and the Co?Creation Mindset
How to Architect Tools Like LLMs, Agents, and Generative AI
Organizational AGI Demands an Extensible Cognitive Architecture
Digital Twins in SPACE
PART III: Building an Ecosystem for Orchestrated AI Agents
Orchestrating AI Agents to Become Organizational Operating Systems
Design Strategy for Organizational AGI
Production Design for Organizational AGI
Best Practices in Conversational Design
ART IV: Conclusion
Where Do We Go from Here?