London: SAGE Publications Ltd, 2003. — 326 p.
Since the mid- 1980s there has been increasing interest in qualitative research within the information systems research community. Today qualitative research is accepted as being able to provide important insights into information systems phenomena. Qualitative research involves the use of qualitative data, such as interviews, documents and participant observation, to understand and explain social phenomena. Qualitative researchers can be found in many disciplines and fields, using a variety of approaches, methods and techniques. In information systems research, there has been a general shift away from issues that are purely technological to issues that additionally include the managerial and organizational, hence an increasing interest in the application of qualitative research methods.
Overview of Qualitative Research
An Introduction to Qualitative Research in Information Systems
Choosing Appropriate Information Systems Research Methodologies
Power, Politics, and MIS Implementation
Philosophical Perspectives
Studying Information Technology in Organizations: Research Approaches and Assumptions
The Case Research Strategy in Studies of Information Systems
Interpretive Case Studies in IS Research: Nature and Method
The Critical Social Theory Approach to Information Systems: Problems and Challenges
A Critical Perspective on Action Research as a Method for Information Systems Research
A Scientific Methodology for MIS Case Studies
Scholarship and Practice: The Contribution of Ethnographic Research Methods to Bridging the Gap
CASE Tools as Organizational Change: Investigating Incremental and RadicalChanges in Systems Development
Modes of Analysing and Interpreting Qualitative Data
Information System Use as a Hermeneutic Process
Symbolism and Information Systems Development: Myth, Metaphor and Magic
Author Index
Subject Index